Craft Brew Creative Privacy Policy

Effective Date: June 14, 2024

At Craft Brew Creative, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

1. Types of Information Collected

Personal Information:

  • Name
  • Email address
  • Phone number
  • Business name
  • Occupation
  • Project details

Non-Personal Information: We use Google Analytics to collect data about your interactions with our website. This includes:

  • Browser type
  • Operating system
  • IP address
  • Pages visited
  • Time spent on pages

SMS Messaging: Craft Brew Creative may collect your phone number through website contact forms. Message and data rates may apply. Frequency of messages may vary. Your data will NOT be sold or distributed to third parties. Reply STOP or HELP to unsubscribe.

Craft Brew Creative requires your consent to use text messaging through our business phone system. We assure you that SMS messages are strictly for two-way client communication and NEVER for marketing or promotional purposes. The types of messages you may receive include scheduling a meeting or discussing details about an active project.

2. How Information is Collected

  • Directly from Users: Through forms on our website.
  • Cookies and Tracking Technologies: We use Google Analytics to collect and process data about your use of our website.

3. Purpose of Data Collection

The information we collect is used for the following purposes:

  • Creating proposals and quotes
  • Providing design and branding services
  • Communicating with clients
  • Marketing

4. Data Sharing and Disclosure

Craft Brew Creative does not share user information with third parties.

Mobile phone contact information will not be shared or sold to third parties for marketing purposes.

5. User Rights and Choices

  • Access, Update, or Delete Information: Users can email ryan@craftbrewcreative.com to inquire about removing their information.
  • Opt-Out of Data Collection or Marketing Communications: Users can unsubscribe from email marketing through an option provided in the emails. For SMS messaging, users can reply STOP to stop receiving text messages.

6. Data Security

We take the following measures to protect user data:

  • Storing data in professional applications such as Google and ConvertKit email platforms.
  • Using strong passwords and two-factor authentication (2FA).

Handling Data Breaches: If a data breach occurs, we will immediately notify anyone on our contact lists, change our passwords, and contact the affected company to remedy the situation.

7. Data Retention

We retain user information until the user unsubscribes or requests removal. Retention periods are determined by ongoing work with a client and ongoing marketing activities.

8. International Data Transfers

Craft Brew Creative does not transfer user data to other countries.

9. Policy Updates

Users will be notified of changes to the privacy policy by email. The policy will be updated if there are any changes or upgrades to communication applications that affect user data.

10. Contact Information

For questions or concerns about our privacy practices, please contact: Ryan Wheaton Email: ryan@craftbrewcreative.com